Whether you're a founder with an idea, a publisher with a portfolio, or a user who wants to tell us what you love (or hate) — we read every message.
Average response time: < 24 hours on business days.
Pick the channel that suits you best — we staff them all.
support@tianrunhy.com
For app users — bug reports, account help, refunds.
liujianhai@tianrunhy.com
For key accounts, publishing, co-development.
1011, 9th Floor, Building 15,
Xinzhaojia Garden, Chaoyang District,
Beijing, 100000, China
Mon – Fri · 09:00 – 18:00 (UTC+8)
Follow-the-sun incident response 24/7.